Transition to new Payment Provider

StoplightGO integrates new Payment Solution

StoplightGo has been working with MassPay for over one year and services have been outstanding. However, during the month of March, MassPay started to experience payment delays with its services. Despite this, we have continued to service our customers flawlessly through MassPay’s payment portal.

The company has  now decided that we need to integrate another payment solution to serve our customers in the long-term. We are working on a solid payout solution that will also be available globally. Whereas the process to upgrade to a new payout solution has already started, we are under way with the technical integration with a new payout solution. For this reason, April’s commissions will be paid via a secure bank transfer.

For April’s commission payouts, we have worked out a customer solution that is seamless and easy to use. In your back-office, under “Earnings”, you will find a form that you need to fill-in. Once done, we will proceed and pay your April commission within 3 business days.

As for May’s commission payments, due on June 5th, we expect that we will have finalized and deployed our new and long-term payment solution by then.

The minimum amount for withdrawal will still be $20. There will not be any additional charges to transfer your commissions to your bank account during this transition!

As you can see by the form below, we make it easy to make a withdrawal. You will not have to resubmit your W-9 if we already have it.

If you have any questions, please reach out to support.

StoplightGO’s transition to a more efficient and customer-centric commission payout system heralds a new era of convenience, accessibility, and innovation. As our company charts a course towards even greater success, customers can rest assured that their satisfaction remains at the heart of every decision that we make.

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